Education & Speaking Engagements

Boling Vision Center's leadership and clinical team bring decades of real-world expertise to the national stage, and we welcome invitations to contribute to conferences, meetings, educational programs, and professional organizations advancing the field of eye care and healthcare leadership.

Expertise Worth Sharing

What has been built at Boling Vision Center over 65 years of independent, family-led practice represents a body of knowledge and experience that goes well beyond clinical outcomes. The organizational culture, leadership development, patient experience, operational excellence, and team-building work that defines this practice have been recognized at the national level, and the people behind it are sought-after voices in the conversations shaping the future of eye care.

We believe that sharing what we have learned is part of our responsibility to the broader profession. When the organizations and leaders around us grow stronger, the patients they serve benefit, and the field advances in ways that no single practice can achieve on its own.

Our Areas of Expertise

We offer speakers, panelists, workshop facilitators, and educational session leaders across the following areas.

Ophthalmology Leadership and Operations

Running a high-performing, independent ophthalmology practice in the modern healthcare environment requires a level of operational sophistication that most training programs don't fully prepare leaders for.

Our team brings hard-won, ground-level expertise in multi-location practice management, surgical center operations, optical lab integration, and the full operational complexity of a comprehensive ophthalmology practice serving a diverse patient population.

Topics in this area include multi-location operations, independent practice sustainability, surgical center management, revenue cycle optimization, and the strategic decisions that allow independent practices to remain competitive and mission-driven in a consolidating market.

Culture and Organizational Excellence

CEO Hayley Boling is a Certified Practitioner of the Denison Model for Organizational Culture and one of the most recognized voices in eye care on the subject of intentional culture design. Her work on organizational culture, leadership behavior, and the connection between culture and clinical outcomes has been featured in leading industry publications and presented at national conferences across the country.

Topics in this area include designing intentional organizational cultures, the relationship between leadership behavior and team performance, using the Denison Model in healthcare settings, culture assessment and transformation, and building organizations where people thrive rather than simply function.

Patient Experience

Boling Vision Center has been recognized nationally for its approach to patient experience, including a cover feature in Ophthalmic Professional Magazine. Our hospitality-level approach to guest care, combining clinical excellence with the warmth and attentiveness of a world-class service environment, is something other practices consistently seek to understand and replicate.

Topics in this area include designing exceptional patient and guest experiences, the role of culture in patient experience outcomes, hospitality principles in clinical settings, measuring and improving patient satisfaction, and the operational changes that produce lasting improvements in experience rather than temporary gains.

Talent Recruitment and Retention

In a healthcare environment defined by workforce challenges, Boling Vision Center has maintained the team stability, culture, and employer brand that make it a destination for exceptional talent in Northern Indiana and beyond. Our approach to recruitment, selection, onboarding, and retention reflects a philosophy of hiring for values and investing deeply in the people who join the team.

Topics in this area include building an employer brand that attracts aligned talent, values-based hiring and selection, reducing turnover through culture and investment, succession planning in independent practices, and creating the conditions in which exceptional people choose to stay.

Training and Career Pathways

Boling Vision Center's approach to team development goes well beyond required continuing education, encompassing leadership development, clinical skill progression, cross-functional training, and the intentional creation of career pathways that give team members a reason to grow within the practice rather than look elsewhere.

Topics in this area include building effective training programs in eye care, creating clinical career ladders, developing ophthalmic technicians and allied health professionals, leadership development for emerging practice leaders, and the ASOA LEAD Program curriculum, in which Hayley Boling serves as a key presenter.

Our Speakers

The Boling Vision Center team brings a range of voices and perspectives to the national stage, each grounded in the real-world experience of building and sustaining a practice that has set the standard for clinical excellence and organizational culture in Northern Indiana for over 65 years.

Hayley Boling, MBA, CEO, DCP

Hayley is a nationally recognized speaker, advisor, and award-winning author whose work spans organizational culture, leadership development, patient experience, and practice management. As Immediate Past President of the American Society of Ophthalmic Administrators (ASOA), Board Member for Ophthalmic World Leaders (OWL) and the National Board of Certified Ophthalmic Executives (NBCOE), and key presenter for ASOA's LEAD Program, she brings both the credibility of national leadership and the practical authority of someone who runs a thriving practice every day. Hayley has been named an industry Game Changer by Administrative Eyecare Magazine on four separate occasions and has spoken at conferences and organizational events across the country. She is known for honest presentations, engaging, deeply informed, and consistently focused on what actually moves organizations forward.

Dr. Richard Boling II, MD President & CMO

With over 25,000 cataract procedures performed and a career defined by surgical innovation and clinical leadership, Dr. Boling II brings unparalleled depth to presentations on cataract surgery excellence, refractive outcomes, surgical center operations, and the clinical leadership of an independent ophthalmology practice.

Engagement Formats We Offer

We are flexible in how we contribute to educational programs and professional events, and we welcome conversations about the format that best serves your audience and your goals.

Keynote presentations: High-impact, audience-focused presentations designed to open or close a conference or major session with energy, insight, and practical takeaways.
Breakout sessions and workshops: More intimate, interactive formats that allow for deeper engagement with a topic and direct participation from attendees.
Panels and moderated discussions: Collaborative formats where our team members contribute alongside other industry voices to explore a topic from multiple perspectives.
Educational program faculty: Ongoing involvement in structured educational programs, residency experiences, or leadership development curricula as subject matter experts and facilitators.
Webinars and virtual presentations: Remote formats for organizations whose audiences are distributed or whose programs are delivered digitally.

Request a Speaker or Educational Session

If you are interested in having a member of the Boling Vision Center team speak at your conference, contribute to your educational program, lead a workshop, or participate in a panel, please complete the request form below, and a member of our team will follow up to discuss availability, topics, and logistics.

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Our team reviews all speaking requests and will follow up to confirm availability or request additional information.